Feedback

SHAC welcomes feedback, including positive feedback, compliments, improvements, suggestions, complaints, or neighborhood complaints. We want to hear from everyone about what they think of SHAC and its’ services, including people we provide services to, their families and friends, neighbours, the community, or staff from other services.

You can provide feedback in person, telephone, email, or in writing. You can also submit feedback using the online form below.

SHAC is committed to dealing with matters in a fair, positive, support and constructive matter, with confidentiality maintained throughout the process. If you would like further information, please contact SHAC on 07 4080 7400.

Client Surveys

General Feedback survey

IHRF Brokerage and Support survey

My Money Program (MMP) survey

Temporary Supported Accommodation (TSA) Tenant survey

Same House Different Landlord (SHDL) Tenant survey

Long Term Community Housing (LTCH) Tenant survey

Mobile Support survey

NILs survey

‘SHAC in Retrospect’ survey (for previous clients of SHAC)

Get in touch with us: Feedback

Fill in the form below.

Name

First Name

Last Name

Contact Details

phone number / email / address

What is your feedback/compliment/complaint about?

provide as much detail as possible

I give consent for a SHAC worker to contact me regarding the matter?

Yes

I give consent for SHAC to record and retain this information for the purpose of record keeping and providing data to relevant funding bodies. This information is stored securely.

Yes